Resolved after 18 hours 41 minutes, affecting Data Services EU and Data Services NA and 1 more, on June 26, 2025.
Hello, This is to update you regarding the following incident: Incident Status: Resolved Description: This is to update you that our roaming partner has resolved the issue. We are closely monitoring the services and will provide updates if necessary. Regards, Telna Support
Affected components
Update timeline
- investigating Jun 26, 2025, 10:16 PM UTC
Hello, This is to update you regarding the following incident: Incident Status: Investigating Description: Our IMSI 29 roaming partner has informed us that they are experiencing widespread service degradation on their network. Service Impact: Devices may experience difficulties establishing new data sessions. Existing sessions remain unaffected. They are working to resolve this issue as soon as possible. We are monitoring the progress and will keep you updated. Regards, Telna Support
- resolved Jun 27, 2025, 04:57 PM UTC
Hello, This is to update you regarding the following incident: Incident Status: Resolved Description: This is to update you that our roaming partner has resolved the issue. We are closely monitoring the services and will provide updates if necessary. Regards, Telna Support
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