Teamwork incident

Desk not loading properly

Minor Vendor's status page →

Resolved after 3 hours 19 minutes, affecting Teamwork Desk - US Region and Teamwork Desk - EU Region, on December 4, 2024.

monitoring Dec 04, 2024, 12:51 PM UTC

We are continuing to monitor for any further issues.

Started
Dec 04, 2024, 12:20 PM UTC
Resolved
Dec 04, 2024, 03:39 PM UTC
Duration
3h 19m
Detected by Pingoru
Dec 04, 2024, 12:20 PM UTC

Affected components

Teamwork Desk - US RegionTeamwork Desk - EU Region

Update timeline

  1. investigating Dec 04, 2024, 12:20 PM UTC

    We are currently having issues with loading Desk in US region. Investigation is in progress.

  2. monitoring Dec 04, 2024, 12:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Dec 04, 2024, 12:51 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 04, 2024, 03:39 PM UTC

    This incident has been resolved.

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