Resolved after 44 minutes, affecting Teamwork Desk - US Region and Teamwork Desk - EU Region, on December 5, 2024.
A fix has been implemented, and we are monitoring, service should be working as expected.
Affected components
Teamwork Desk - US RegionTeamwork Desk - EU Region
Update timeline
- investigating Dec 05, 2024, 09:26 PM UTC
We are seeing some issues with sending and receiving tickets on Teamwork Desk
- investigating Dec 05, 2024, 09:27 PM UTC
We are continuing to investigate this issue.
- monitoring Dec 05, 2024, 10:00 PM UTC
A fix has been implemented, and we are monitoring, service should be working as expected.
- resolved Dec 05, 2024, 10:10 PM UTC
This incident has been resolved.
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