Resolved after 6 days 2 hours, affecting Teamwork Desk - US Region and Teamwork Desk - EU Region, on March 27, 2025.
We have released a fix and are monitoring the result.
Affected components
Teamwork Desk - US RegionTeamwork Desk - EU Region
Update timeline
- investigating Mar 27, 2025, 10:52 AM UTC
We are currently looking into issues with Teamwork Desk, specifically around search and reporting.
- monitoring Mar 31, 2025, 08:45 AM UTC
We have released a fix and are monitoring the result.
- resolved Apr 02, 2025, 01:32 PM UTC
This incident has been resolved.
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