Resolved after 19 hours 36 minutes, affecting Teamwork Desk - US Region and Teamwork Desk - EU Region, on June 26, 2025.
Teamwork Desk experienced an issue earlier today that caused delays in email processing. The issue has now been resolved, and mail is currently processing as normal. Please note that there will still be some delays in messages received over the past few hours. We’re continuing to monitor the system closely
Affected components
Update timeline
- monitoring Jun 26, 2025, 01:38 PM UTC
Teamwork Desk experienced an issue earlier today that caused delays in email processing. The issue has now been resolved, and mail is currently processing as normal. Please note that there will still be some delays in messages received over the past few hours. We’re continuing to monitor the system closely
- resolved Jun 27, 2025, 09:15 AM UTC
This incident has been resolved.
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