Resolved after 2 hours 18 minutes, affecting Teamwork Projects - US region and Teamwork Desk - US Region, on July 7, 2025.
We identified the issue as being caused by an unexpected failover in a 3rd party service. Teamwork.com services recovered quickly and we'll continue to monitor for any remaining customer impact over the next few hours.
Affected components
Update timeline
- investigating Jul 07, 2025, 04:10 PM UTC
We're investigating an issue in our infrastructure which is causing loading issues for customers in the US region.
- monitoring Jul 07, 2025, 04:33 PM UTC
We identified the issue as being caused by an unexpected failover in a 3rd party service. Teamwork.com services recovered quickly and we'll continue to monitor for any remaining customer impact over the next few hours.
- resolved Jul 07, 2025, 06:28 PM UTC
This incident has been resolved.
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