Teamwork incident
Unexpected Teamwork Desk & Chat disruption in the US region
Major Vendor's status page →
Resolved after 1 hour 1 minute, affecting Teamwork Desk - US Region and Teamwork Chat - US Region, on August 14, 2025.
We identified the root cause and deployed a mitigation fix. We are now monitoring to ensure services restore fully for all customers affected.
Affected components
Teamwork Desk - US RegionTeamwork Chat - US Region
Update timeline
- investigating Aug 14, 2025, 04:40 PM UTC
We are currently investigating an unexpected infrastructure issue affecting users of Teamwork Desk & Teamwork Chat in the US region.
- monitoring Aug 14, 2025, 05:12 PM UTC
We identified the root cause and deployed a mitigation fix. We are now monitoring to ensure services restore fully for all customers affected.
- resolved Aug 14, 2025, 05:42 PM UTC
This incident has been resolved.
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