Teamwork incident

Investigation Loading Issues with Teamwork Desk and Chat (US Region)

Resolved after 3 hours 24 minutes, affecting Teamwork Desk - US Region and Teamwork Chat - US Region, on September 30, 2025.

monitoring Sep 30, 2025, 04:08 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 30, 2025, 02:08 PM UTC
Resolved
Sep 30, 2025, 05:33 PM UTC
Duration
3h 24m
Detected by Pingoru
Sep 30, 2025, 02:08 PM UTC

Affected components

Teamwork Desk - US RegionTeamwork Chat - US Region

Update timeline

  1. investigating Sep 30, 2025, 02:08 PM UTC

    We are currently investigating loading issues with Teamwork Desk and Chat in the US Region.

  2. monitoring Sep 30, 2025, 04:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 30, 2025, 05:33 PM UTC

    This incident has been resolved.

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