Teamtailor incident

Degraded performance – delayed background processing

Resolved after 2 hours 40 minutes, on July 8, 2026.

resolved Jul 08, 2026, 11:15 AM UTC

Between approximately 08:50 and 11:30 CEST, customers may have experienced general slowness across the platform and delays in background processing (e.g. resume parsing and other queued actions). The cause was a misconfigured recurring job that allowed overlapping runs, which blocked the background job queue and increased database load. We restarted the affected workers, corrected the job configuration, and added a database index to reduce load. Systems have been operating normally since approximately 11:30 CEST. We apologize for the inconvenience.

Started
Jul 08, 2026, 06:50 AM UTC
Resolved
Jul 08, 2026, 09:30 AM UTC
Duration
2h 40m
Detected by Pingoru
Jul 08, 2026, 06:50 AM UTC

Update timeline

  1. resolved Jul 08, 2026, 11:15 AM UTC

    Between approximately 08:50 and 11:30 CEST, customers may have experienced general slowness across the platform and delays in background processing (e.g. resume parsing and other queued actions). The cause was a misconfigured recurring job that allowed overlapping runs, which blocked the background job queue and increased database load. We restarted the affected workers, corrected the job configuration, and added a database index to reduce load. Systems have been operating normally since approximately 11:30 CEST. We apologize for the inconvenience.

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