TeamSnap incident

Intermittent service disruption

Resolved after 3 hours 4 minutes, affecting API/Mobile Apps, on July 18, 2025.

monitoring Jul 18, 2025, 05:05 PM UTC

A fix has been implemented by our service provider and we're monitoring our return to full health.

Started
Jul 18, 2025, 03:37 PM UTC
Resolved
Jul 18, 2025, 06:41 PM UTC
Duration
3h 4m
Detected by Pingoru
Jul 18, 2025, 03:37 PM UTC

Affected components

API/Mobile Apps

Update timeline

  1. investigating Jul 18, 2025, 03:37 PM UTC

    We are currently investigating a service disruption with one of our service providers. This has caused higher than usual load times and error rates. We appreciate your patience as we pursue resolution.

  2. monitoring Jul 18, 2025, 05:05 PM UTC

    A fix has been implemented by our service provider and we're monitoring our return to full health.

  3. resolved Jul 18, 2025, 06:41 PM UTC

    This incident is resolved.

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