Teamleader incident
Current delay in the insights module and legacy shared inbox stats
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Resolved after 22 hours 31 minutes, affecting Shared inbox and Insights, on October 30, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Shared inboxInsights
Update timeline
- identified Oct 30, 2025, 09:27 AM UTC
The data of the insights and shared inbox statistics have not been refreshing since October 29, 2025, 11:25 (UTC+01:00). We have found the cause and are already working on it. Thank you for your patience and understanding.
- monitoring Oct 30, 2025, 12:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 31, 2025, 07:59 AM UTC
This incident has been resolved. We thank you again for your understanding!
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