Teaching Strategies incident
Platform Performance Issue - Tadpoles and Mobile Apps
Resolved after 2 hours 45 minutes, affecting Tadpoles, on June 12, 2025.
Our upstream vendor is reporting a fix is implemented and recovery is in progress. No ETA on full resolution but we are seeing positive indicators and will continue to monitor.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:41 PM UTC
Users may be currently experiencing degraded performance from Tadpoles and our mobile applications due to an issue with an upstream vendor. We will provide updates as we receive them.
- monitoring Jun 12, 2025, 08:21 PM UTC
Our upstream vendor is reporting a fix is implemented and recovery is in progress. No ETA on full resolution but we are seeing positive indicators and will continue to monitor.
- resolved Jun 12, 2025, 09:27 PM UTC
This incident has been resolved.
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