Teaching Strategies incident

Platform Performance Issue - Assess

Resolved after 3 hours 15 minutes, affecting Assess Area, on August 12, 2025.

resolved Aug 13, 2025, 02:32 AM UTC

The degraded performance issue in Assess has been resolved. Documentation search results for affected customers will reflect all updates from today in the next few hours - no action needed.

Started
Aug 12, 2025, 11:17 PM UTC
Resolved
Aug 13, 2025, 02:32 AM UTC
Duration
3h 15m
Detected by Pingoru
Aug 12, 2025, 11:17 PM UTC

Affected components

Assess Area

Update timeline

  1. identified Aug 12, 2025, 11:17 PM UTC

    Some users are currently experiencing issues with the “At a Glance”, “Checkpoints”, and "Documentation" sections of the Assess component of the Smart Teach platform. We have identified the root cause of the issue and are working on a resolution. We will provide updates as soon as possible.

  2. resolved Aug 13, 2025, 02:32 AM UTC

    The degraded performance issue in Assess has been resolved. Documentation search results for affected customers will reflect all updates from today in the next few hours - no action needed.

Your product runs on more than Teaching Strategies

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →