Teaching Strategies incident

Platform Issue - SmartTeach

Resolved after 2 hours 35 minutes, affecting Library Area and Teach Area and 1 more, on August 25, 2025.

identified Aug 25, 2025, 05:09 PM UTC

Some users are experiencing issues logging in, we have identified the issue and are working on resolution. We expect these to be issues to be resolved shortly.

Started
Aug 25, 2025, 05:09 PM UTC
Resolved
Aug 25, 2025, 07:44 PM UTC
Duration
2h 35m
Detected by Pingoru
Aug 25, 2025, 05:09 PM UTC

Affected components

Library AreaTeach AreaAssess AreaDevelop AreaQuorumThe HubReport AreaEngage AreaManage Area

Update timeline

  1. identified Aug 25, 2025, 05:09 PM UTC

    Some users are experiencing issues logging in, we have identified the issue and are working on resolution. We expect these to be issues to be resolved shortly.

  2. resolved Aug 25, 2025, 07:44 PM UTC

    All issues should now be resolved.

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