Tazapay incident

[Auto] Degraded performance: local_payment_network-BRL

Resolved after 3 hours 31 minutes, affecting PIX, on October 23, 2026.

investigating Oct 23, 2026, 08:31 PM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: local_payment_network-BRL.

Started
Oct 23, 2026, 08:31 PM UTC
Resolved
Oct 24, 2026, 12:03 AM UTC
Duration
3h 31m
Detected by Pingoru
Oct 23, 2026, 08:31 PM UTC

Affected components

PIX

Update timeline

  1. investigating Oct 23, 2026, 08:31 PM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: local_payment_network-BRL.

  2. resolved Oct 24, 2026, 12:03 AM UTC

    local_payment_network-BRL has recovered and is operating normally.

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