TaxJar incident

Incorrect Tax Calculations

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Resolved on November 20, 2024.

resolved Nov 20, 2024, 09:44 PM UTC

TaxJar API Users experienced a period of calculations returning $0 rates. The issue has been corrected. The duration of the issue was from 2:11 PM Eastern Time to 4:36 PM Eastern Time.

Started
Nov 20, 2024, 07:00 PM UTC
Resolved
Nov 20, 2024, 07:00 PM UTC
Duration
–
Detected by Pingoru
Nov 20, 2024, 07:00 PM UTC

Update timeline

  1. resolved Nov 20, 2024, 09:44 PM UTC

    TaxJar API Users experienced a period of calculations returning $0 rates. The issue has been corrected. The duration of the issue was from 2:11 PM Eastern Time to 4:36 PM Eastern Time.

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