Taskade incident

Elevated Issuing errors from 17:13 - 20:41 UTC

Resolved after 4 hours 36 minutes, affecting Stripe API and Banking-as-a-service, on October 28, 2026.

resolved Oct 28, 2026, 10:15 PM UTC

From 17:15 - 20:41 UTC, Stripe Issuing cards that were created or updated between 17:15–17:54 UTC experienced elevated error rates for API requests. The majority of errors subsided by 19:32 UTC, with full resolution occurring at 20:41 UTC. We have corrected the affected card data, and this issue is now resolved.

Started
Oct 28, 2026, 05:39 PM UTC
Resolved
Oct 28, 2026, 10:15 PM UTC
Duration
4h 36m
Detected by Pingoru
Oct 28, 2026, 05:39 PM UTC

Affected components

Stripe APIBanking-as-a-service

Update timeline

  1. investigating Oct 28, 2026, 05:39 PM UTC

    We’re currently investigating elevated API errors beginning at 17:13 UTC. We’ll post an update soon.

  2. identified Oct 28, 2026, 06:29 PM UTC

    We’re currently seeing elevated errors related to newly created Issuing cards beginning at 17:13 UTC. We’ve identified the cause, and are working on a fix.

  3. identified Oct 28, 2026, 08:13 PM UTC

    Beginning at 17:13 UTC, we are experiencing elevated error rates for API requests involving Issuing cards that were created or updated between 17:13–17:54 UTC. We are currently working to correct the affected card data, and will update you soon.

  4. identified Oct 28, 2026, 09:08 PM UTC

    From 17:15 - 20:41 UTC, Stripe Issuing cards that were created or updated between 17:15–17:54 UTC experienced elevated error rates for API requests. The majority of errors subsided by 19:32 UTC, with full resolution occurring at 20:41 UTC. We have corrected the affected card data, and this issue is now resolved.

  5. resolved Oct 28, 2026, 10:15 PM UTC

    From 17:15 - 20:41 UTC, Stripe Issuing cards that were created or updated between 17:15–17:54 UTC experienced elevated error rates for API requests. The majority of errors subsided by 19:32 UTC, with full resolution occurring at 20:41 UTC. We have corrected the affected card data, and this issue is now resolved.

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