TapClicks incident
YouTube - Exception occurred in Youtube with Traffic Sources Youtube data view
Resolved after 1 day 23 hours, affecting TapAnalytics/TapReports, on October 28, 2024.
Resolution: YouTube has resolved the issue on their end, and API requests are now functioning as expected. Traffic Sources data is displaying correctly for all affected instances. Thank you for your patience while this was resolved. If you continue to experience any issues, please reach out to [email protected].
Affected components
Update timeline
- investigating Oct 28, 2024, 04:08 PM UTC
Issue: We are experiencing a global issues with YouTube with an API error for ALL call requests containing insightTrafficSourceDetail dimension. Impact: Global Users with Traffic Sources data view enabled are impacted by this error. Historical data previously stored in TapClicks is unaffected but new data may be delayed due to this error. ETA The issue is Pending with the YouTube team. We've submitted a request on the YouTube issue tracker, and standing by to assist when updates are available by our friends at YouTube.
- resolved Oct 30, 2024, 03:28 PM UTC
Resolution: YouTube has resolved the issue on their end, and API requests are now functioning as expected. Traffic Sources data is displaying correctly for all affected instances. Thank you for your patience while this was resolved. If you continue to experience any issues, please reach out to [email protected].
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