Tally incident

BT UK Internet Provider Blocking Access to Tally

Resolved after 2 days 3 hours, affecting section-168662 (Tally Application) and section-168662 (Tally API) and 1 more, on August 12, 2025.

resolved Aug 14, 2025, 03:06 PM UTC

We're seeing recovery for customers on BT, EE, and Plusnet, and UK based customers should now be able to access Tally again. We’ll keep monitoring the situation closely.

Started
Aug 12, 2025, 12:00 PM UTC
Resolved
Aug 14, 2025, 03:06 PM UTC
Duration
2d 3h
Detected by Pingoru
Aug 12, 2025, 12:00 PM UTC

Affected components

section-168662 (Tally Application)section-168662 (Tally API)section-168662 (Custom domains)

Update timeline

  1. investigating Aug 12, 2025, 12:00 PM UTC

    Some UK users can’t access Tally because BT UK has blocked our domain. We’re trying to get in touch with their team to fix this. Thanks for your patience!

  2. resolved Aug 14, 2025, 03:06 PM UTC

    We're seeing recovery for customers on BT, EE, and Plusnet, and UK based customers should now be able to access Tally again. We’ll keep monitoring the situation closely.

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