Talis incident
Talis Aspire and Elevate are unavailable in the CA Region
Resolved after 4 hours 7 minutes, affecting General and General and 1 more, on August 12, 2025.
This was traced to an outage at the AWS data center in the CA Central region which experienced power and network issues. Once services were restored by AWS, work to restore our own services has restored all services.
Affected components
Update timeline
- investigating Aug 12, 2025, 09:41 AM UTC
We are currently investigating an issue with services in the CA region
- identified Aug 12, 2025, 09:51 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 12, 2025, 11:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 12, 2025, 01:49 PM UTC
This was traced to an outage at the AWS data center in the CA Central region which experienced power and network issues. Once services were restored by AWS, work to restore our own services has restored all services.
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