Resolved after 8 hours 10 minutes, affecting pro.tactico App, on August 7, 2026.
Monitioring fix
Affected components
pro.tactico App
Update timeline
- investigating Aug 07, 2026, 10:59 PM UTC
Email notifications were not sent as expected due to an incorrect technical configuration within the notification service. This prevented outbound email events from being processed successfully during the affected period. The issue was identified, the configuration was corrected, and email delivery was restored. We are reviewing the surrounding deployment and configuration controls to reduce the risk of a similar issue recurring.
- identified Aug 08, 2026, 05:02 AM UTC
third party integration affecting service
- monitoring Aug 08, 2026, 06:04 AM UTC
Monitioring fix
- resolved Aug 08, 2026, 07:09 AM UTC
Resolved. Services all running correctly.
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