Sysdig US-West-2 incident

KSPM Scan Degradation

Resolved after 3 days, affecting Sysdig Secure, on August 14, 2026.

resolved Aug 17, 2026, 07:48 PM UTC

A permanent fix has been successfully deployed across all environments, and the backlog of pending scans has been fully processed. KSPM scan functionality is operating normally, and posture and compliance data is fully updated across all regions. We have confirmed that service metrics and data processing have returned to baseline performance. This incident is now resolved.

Started
Aug 14, 2026, 07:11 PM UTC
Resolved
Aug 17, 2026, 07:48 PM UTC
Duration
3d
Detected by Pingoru
Aug 14, 2026, 07:11 PM UTC

Affected components

Sysdig Secure

Update timeline

  1. identified Aug 14, 2026, 07:12 PM UTC

    We have identified an issue causing intermittent KSPM scan failures across all regions. Some scans are completing successfully, while others are not. As a result, Kubernetes posture and compliance data may be incomplete or unavailable for some customers. We have identified the cause and are actively implementing a fix. We will provide another update as progress continues.

  2. monitoring Aug 14, 2026, 10:04 PM UTC

    We have rolled out remediation changes across the affected environments, and KSPM scan processing has resumed. Customers may continue to experience delays while the accumulated scan data is processed. We will continue monitoring the service throughout the weekend and provide further updates if the situation changes.

  3. monitoring Aug 17, 2026, 04:17 PM UTC

    KSPM data collection has resumed and scan processing is progressing. Kubernetes posture and compliance data is being repopulated, and customers may still see incomplete or delayed results while the remaining scans complete. We are continuing to monitor recovery and will confirm once posture data is fully up to date

  4. resolved Aug 17, 2026, 07:48 PM UTC

    A permanent fix has been successfully deployed across all environments, and the backlog of pending scans has been fully processed. KSPM scan functionality is operating normally, and posture and compliance data is fully updated across all regions. We have confirmed that service metrics and data processing have returned to baseline performance. This incident is now resolved.

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