Resolved after 1 hour 6 minutes, on November 5, 2024.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Nov 05, 2024, 05:17 AM UTC
We are currently investigating an issue with our Livechat Support provider, please note you may not be able to either open a chat or receive replies from our team. Please check back later for further updates.
- identified Nov 05, 2024, 06:08 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 05, 2024, 06:20 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 05, 2024, 06:24 AM UTC
This incident has been resolved.
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