Swyftx incident

ID verification issue

Minor Vendor's status page →

Resolved after 19 hours 7 minutes, affecting Initial Verification, on April 10, 2025.

identified Apr 10, 2025, 03:59 AM UTC

The issue has been identified and a fix is being implemented.

Started
Apr 10, 2025, 03:35 AM UTC
Resolved
Apr 10, 2025, 10:43 PM UTC
Duration
19h 7m
Detected by Pingoru
Apr 10, 2025, 03:35 AM UTC

Affected components

Initial Verification

Update timeline

  1. investigating Apr 10, 2025, 03:35 AM UTC

    Our ID verification provider is currently experiencing intermittent downtime, which may prevent new customers from completing the initial verification. We appreciate your patience and understanding and will provide an update on this situation shortly.

  2. identified Apr 10, 2025, 03:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 10, 2025, 10:43 PM UTC

    This incident has been resolved.

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