Resolved after 1 day 7 hours, affecting Trading Website - trade.swyftx.com and Mobile App and 1 more, on May 7, 2025.
Services are gradually coming back online, and we are continuing to monitor the situation closely We’ll provide further updates as needed. Thank you for your patience.
Affected components
Update timeline
- investigating May 07, 2025, 04:39 PM UTC
An issue is impacting logging for some customers: Starting at approximately 2:00 AM AEST/08/05/2025, our development team is aware and working to resolve the issue as our highest priority.
- identified May 07, 2025, 04:54 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 07, 2025, 04:55 PM UTC
We are continuing to work on a fix for this issue.
- identified May 07, 2025, 05:47 PM UTC
We are continuing to work on a fix for this issue.
- identified May 07, 2025, 06:40 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 07, 2025, 07:18 PM UTC
Services are gradually coming back online, and we are continuing to monitor the situation closely We’ll provide further updates as needed. Thank you for your patience.
- resolved May 09, 2025, 12:15 AM UTC
This incident has been resolved.
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