Swyftx incident

AUD and NZD pricing issue

Resolved after 1 hour 21 minutes, affecting Trading Website - trade.swyftx.com, on July 18, 2025.

identified Jul 18, 2025, 05:58 AM UTC

The issue has been identified and a fix is being implemented.

Started
Jul 18, 2025, 05:56 AM UTC
Resolved
Jul 18, 2025, 07:18 AM UTC
Duration
1h 21m
Detected by Pingoru
Jul 18, 2025, 05:56 AM UTC

Affected components

Trading Website - trade.swyftx.com

Update timeline

  1. investigating Jul 18, 2025, 05:56 AM UTC

    We're aware of an issue where AUD and NZD pricing appear to be frozen or showing as stagnant. Our upstream provider is actively investigating the issue. Rest assured, we are treating this with urgency and will provide you with an update at the earliest opportunity.

  2. identified Jul 18, 2025, 05:58 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 18, 2025, 07:18 AM UTC

    This incident has been resolved.

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