Swile incident

Hosting Incident - Disruption to our Services

Resolved after 1 hour 22 minutes, affecting Payment platform and Employee platform and 1 more, on July 16, 2026.

monitoring Jul 16, 2026, 09:36 AM UTC

Service is gradually back to normal. Our teams continue to monitor the resolution of the incident and will keep you updated on any further developments. Thank you for your patience.

Started
Jul 16, 2026, 08:29 AM UTC
Resolved
Jul 16, 2026, 09:51 AM UTC
Duration
1h 22m
Detected by Pingoru
Jul 16, 2026, 08:29 AM UTC

Affected components

Payment platformEmployee platformCorporate platformAffiliate platformTravel & Expense platform

Update timeline

  1. investigating Jul 16, 2026, 08:29 AM UTC

    Nous rencontrons actuellement un incident majeur au niveau de notre hébergeur, impactant l'ensemble de nos services. Nos équipes sont pleinement mobilisées, en lien étroit avec notre hébergeur, afin de rétablir la situation dans les meilleurs délais. Nous vous tiendrons informés de l'évolution dès que de nouveaux éléments seront disponibles. Merci de votre compréhension.

  2. investigating Jul 16, 2026, 08:29 AM UTC

    We are continuing to investigate this issue.

  3. identified Jul 16, 2026, 08:51 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 16, 2026, 09:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jul 16, 2026, 09:36 AM UTC

    Service is gradually back to normal. Our teams continue to monitor the resolution of the incident and will keep you updated on any further developments. Thank you for your patience.

  6. resolved Jul 16, 2026, 09:51 AM UTC

    This incident has been resolved.

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