Resolved after 4 hours 44 minutes, affecting Backend API, on August 11, 2025.
A fix has been implemented, and services are beginning to return to normal. We will continue to monitor the situation closely.
Affected components
Update timeline
- investigating Aug 11, 2025, 03:31 PM UTC
We are aware of an issue that may be affecting payment processing for some clients. Our team is actively investigating and will provide updates as more information becomes available.
- identified Aug 11, 2025, 04:36 PM UTC
The cause of the issue has been identified, and our team is actively implementing a fix to restore normal services. We will provide further updates as progress is made.
- monitoring Aug 11, 2025, 07:27 PM UTC
A fix has been implemented, and services are beginning to return to normal. We will continue to monitor the situation closely.
- resolved Aug 11, 2025, 08:16 PM UTC
This incident has been resolved.
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