Resolved after 2 hours, on October 20, 2025.
We are closely monitoring the ongoing AWS outage that began earlier today. While some of Swell’s services are hosted on AWS, we are not seeing any impact at this time. We will continue to monitor the situation and provide updates if any issues arise. If you experience any issues, please contact us via email at [email protected], as our in-app chat service (Intercom) appears to be affected by the ongoing AWS outage.
Update timeline
- monitoring Oct 20, 2025, 03:56 PM UTC
We are closely monitoring the ongoing AWS outage that began earlier today. While some of Swell’s services are hosted on AWS, we are not seeing any impact at this time. We will continue to monitor the situation and provide updates if any issues arise. If you experience any issues, please contact us via email at [email protected], as our in-app chat service (Intercom) appears to be affected by the ongoing AWS outage.
- resolved Oct 20, 2025, 05:56 PM UTC
This incident has been resolved.
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