Sweetspot incident

High number of visitors

Minor Vendor's status page →

Resolved after 4 hours 48 minutes, affecting API and Club portal and 1 more, on March 18, 2025.

identified Mar 18, 2025, 08:01 AM UTC

We are continuing to work on a fix for this issue.

Started
Mar 18, 2025, 07:00 AM UTC
Resolved
Mar 18, 2025, 11:49 AM UTC
Duration
4h 48m
Detected by Pingoru
Mar 18, 2025, 07:00 AM UTC

Affected components

APIClub portalBooking portalPartner portalMobile app – iOSMobile app – AndroidInsightsAccounting

Update timeline

  1. identified Mar 18, 2025, 07:00 AM UTC

    Currently, we have an unusual high number of visitors at the same time. You might experience that Sweetspot are operating slower than usual. Sorry for the inconvenience.

  2. identified Mar 18, 2025, 08:01 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Mar 18, 2025, 11:49 AM UTC

    This incident has been resolved.

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