Sweetspot incident

Technical Issues - booking cancellation/refunds

Minor Vendor's status page →

Resolved after 4 hours 24 minutes, affecting API and Club portal and 1 more, on May 27, 2025.

investigating May 27, 2025, 09:04 AM UTC

We currently have technical issues regarding booking cancellation and refunds, we're working to resolve these as soon as possible. Sorry for the inconvenience.

Started
May 27, 2025, 09:04 AM UTC
Resolved
May 27, 2025, 01:29 PM UTC
Duration
4h 24m
Detected by Pingoru
May 27, 2025, 09:04 AM UTC

Affected components

APIClub portalBooking portalPartner portalMobile app – iOSMobile app – Android

Update timeline

  1. investigating May 27, 2025, 09:04 AM UTC

    We currently have technical issues regarding booking cancellation and refunds, we're working to resolve these as soon as possible. Sorry for the inconvenience.

  2. resolved May 27, 2025, 01:29 PM UTC

    This incident has been resolved.

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