Swank incident
November 2025: Audio Description Tracks in Streaming Manifests - Actions Required
Maintenance completed on March 26, 2026, affecting Service Updates.
2026-03-26: Please see updates in the manifests below. These differ from the original communication. Overview Swank Cloud Streaming will introduce updates to streaming manifests that include audio description (AD) tracks . This change supports our WCAG 2.1 AA compliance initiative under federal accessibility requirements, with full compliance required by April 24, 2026 . Starting in March 2026 , streaming manifests in Production will start to include both a main audio track and an audio description track for supported titles. Partners with custom players will need to support these new manifests to avoid user confusion or additional issues. If you only use the Swank Cloud Streaming Portal UI and our integrated player, no changes will be required. Initially, only a limited amount of content will have audio description from our represented Studios. This quantity will grow overtime as the audio tracks become available and processed into our Cloud Platform. Keep in touch with your Account Representative for more information on additional availability. What's Changing Partners consuming our API for streaming content links will begin to see two audio tracks for the same language (for example en-US ). DASH Manifest Example (Windows / Android) <!-- Main English audio --> <AdaptationSet mimeType="audio/mp4" lang="en-US"> <Role schemeIdUri="urn:mpeg:dash:role:2011" value="main"/> </AdaptationSet> -<!-- English descriptive audio --> <AdaptationSet mimeTyp
Affected components
Update timeline
- investigating Mar 26, 2026, 02:57 PM UTC
2026-03-26: Please see updates in the manifests below. These differ from the original communication. Overview Swank Cloud Streaming will introduce updates to streaming manifests that include audio description (AD) tracks . This change supports our WCAG 2.1 AA compliance initiative under federal accessibility requirements, with full compliance required by April 24, 2026 . Starting in March 2026 , streaming manifests in Production will start to include both a main audio track and an audio description track for supported titles. Partners with custom players will need to support these new manifests to avoid user confusion or additional issues. If you only use the Swank Cloud Streaming Portal UI and our integrated player, no changes will be required. Initially, only a limited amount of content will have audio description from our represented Studios. This quantity will grow overtime as the audio tracks become available and processed into our Cloud Platform. Keep in touch with your Account Representative for more information on additional availability. What's Changing Partners consuming our API for streaming content links will begin to see two audio tracks for the same language (for example en-US ). DASH Manifest Example (Windows / Android) <!-- Main English audio --> <AdaptationSet mimeType="audio/mp4" lang="en-US"> <Role schemeIdUri="urn:mpeg:dash:role:2011" value="main"/> </AdaptationSet> -<!-- English descriptive audio --> <AdaptationSet mimeTyp
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