Swank incident
March 2026: Audio Description Tracks in Streaming Manifests - Actions Required - Updated Notice
Maintenance completed on March 26, 2026, affecting Service Updates.
This is a follow-up to our original notice. The streaming manifests referenced below have been updated. Please review the changes carefully. Overview Swank Cloud Streaming has introduced updates to streaming manifests that include audio description (AD) tracks. This change supports our WCAG 2.1 AA compliance initiative under federal accessibility requirements, with full compliance required by April 24, 2026 . As of March 2026, streaming manifests in Production may now include both a main audio track and an audio description track for supported titles. Partners with custom players need to support these updated manifests to avoid user confusion or playback issues. If you only use the Swank Cloud Streaming Portal UI and our integrated player, no changes are required. Our Player work is completed and you'll see AD tracks as the come available. Currently, only a limited number of titles have audio description available from our represented Studios. This will grow over time as additional audio tracks become available and are processed into our Cloud Platform. Please reach out to your Account Representative for more information on availability. What's Changed Partners consuming our API for streaming content links will now see two audio tracks for the same language (for example, en-US ). DASH Manifest Example (Windows / Android) <!-- Main English audio --> <AdaptationSet mimeType="audio/mp4" lang="en-US"> <Role schemeIdUri="urn:mpeg:dash:role:2011" value="main"/> &l
Affected components
Update timeline
- investigating Mar 26, 2026, 04:26 PM UTC
This is a follow-up to our original notice. The streaming manifests referenced below have been updated. Please review the changes carefully. Overview Swank Cloud Streaming has introduced updates to streaming manifests that include audio description (AD) tracks. This change supports our WCAG 2.1 AA compliance initiative under federal accessibility requirements, with full compliance required by April 24, 2026 . As of March 2026, streaming manifests in Production may now include both a main audio track and an audio description track for supported titles. Partners with custom players need to support these updated manifests to avoid user confusion or playback issues. If you only use the Swank Cloud Streaming Portal UI and our integrated player, no changes are required. Our Player work is completed and you'll see AD tracks as the come available. Currently, only a limited number of titles have audio description available from our represented Studios. This will grow over time as additional audio tracks become available and are processed into our Cloud Platform. Please reach out to your Account Representative for more information on availability. What's Changed Partners consuming our API for streaming content links will now see two audio tracks for the same language (for example, en-US ). DASH Manifest Example (Windows / Android) <!-- Main English audio --> <AdaptationSet mimeType="audio/mp4" lang="en-US"> <Role schemeIdUri="urn:mpeg:dash:role:2011" value="main"/> &l
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