SurveyMonkey incident

New responses delayed or not showing on Analyze page

Resolved after 13 hours 4 minutes, affecting SurveyMonkey, on August 18, 2026.

identified Aug 18, 2026, 12:13 PM UTC

For some surveys, new responses may not be showing are may be delayed showing on the Analyze page. We are working to resolve this issue.

Started
Aug 18, 2026, 12:13 PM UTC
Resolved
Aug 19, 2026, 01:17 AM UTC
Duration
13h 4m
Detected by Pingoru
Aug 18, 2026, 12:13 PM UTC

Affected components

SurveyMonkey

Update timeline

  1. identified Aug 18, 2026, 12:13 PM UTC

    For some surveys, new responses may not be showing are may be delayed showing on the Analyze page. We are working to resolve this issue.

  2. resolved Aug 19, 2026, 01:17 AM UTC

    This incident has been resolved.

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