SurveyMonkey incident

Issue Impacting Exporting for Canadian SurveyMonkey Accounts

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Resolved on June 30, 2026.

resolved Jul 01, 2026, 01:06 AM UTC

There was an issue impacting SurveyMonkey accounts hosted on our Canadian data centres, where users faced issues with exporting survey results from 10:48AM to 1:15AM (PST). This issue is now resolved and exporting should work correctly now.

Started
Jun 30, 2026, 06:00 PM UTC
Resolved
Jun 30, 2026, 06:00 PM UTC
Duration
–
Detected by Pingoru
Jun 30, 2026, 06:00 PM UTC

Update timeline

  1. resolved Jul 01, 2026, 01:06 AM UTC

    There was an issue impacting SurveyMonkey accounts hosted on our Canadian data centres, where users faced issues with exporting survey results from 10:48AM to 1:15AM (PST). This issue is now resolved and exporting should work correctly now.

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