SurveyMonkey incident
Copied surveys drafts not appearing in survey list
Resolved after 5 hours 42 minutes, affecting SurveyMonkey, on April 24, 2026.
This issue has been resolved, and copies of surveys should be appearing in the survey list on the homepage.
Affected components
Update timeline
- investigating Apr 24, 2026, 09:24 PM UTC
We are currently investigating this issue.
- investigating Apr 24, 2026, 10:49 PM UTC
We’ve identified an issue where surveys created using “Make a copy”/"Copy existing" may not appear in the survey list if a collector isn’t created, even though a draft version is generated in the background. We’re currently investigating the root cause and will share updates as soon as we have more information.
- identified Apr 24, 2026, 11:28 PM UTC
The issue has been identified and a fix is being implemented.
- identified Apr 25, 2026, 12:48 AM UTC
The issue has been resolved for new copies of surveys, and we are working to address the backlog of copied surveys.
- resolved Apr 25, 2026, 02:28 AM UTC
This issue has been resolved, and copies of surveys should be appearing in the survey list on the homepage.
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