SurveyMonkey incident

Display Issues with NPS Gauge in Analyze

Resolved after 3 hours 30 minutes, affecting SurveyMonkey, on June 4, 2026.

investigating Jun 04, 2026, 06:54 PM UTC

We are continuing to investigate this issue.

Started
Jun 04, 2026, 06:53 PM UTC
Resolved
Jun 04, 2026, 10:23 PM UTC
Duration
3h 30m
Detected by Pingoru
Jun 04, 2026, 06:53 PM UTC

Affected components

SurveyMonkey

Update timeline

  1. investigating Jun 04, 2026, 06:53 PM UTC

    ⚠️ We're aware of an issue impacting how our NPS questions displays on the Analyze page, and we are investigating the cause.

  2. investigating Jun 04, 2026, 06:54 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 04, 2026, 10:23 PM UTC

    This incident has been resolved.

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