SurveyMonkey incident

TURF and Empirical Bayes not working on MaxDiff surveys

Major Vendor's status page →

Resolved after 6 hours 4 minutes, affecting SurveyMonkey, on April 24, 2026.

investigating Apr 24, 2026, 08:40 AM UTC

We are currently investigating this issue.

Started
Apr 24, 2026, 08:40 AM UTC
Resolved
Apr 24, 2026, 02:45 PM UTC
Duration
6h 4m
Detected by Pingoru
Apr 24, 2026, 08:40 AM UTC

Affected components

SurveyMonkey

Update timeline

  1. investigating Apr 24, 2026, 08:40 AM UTC

    We are currently investigating this issue.

  2. resolved Apr 24, 2026, 02:45 PM UTC

    This incident has been resolved.

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