SurveyMonkey incident

EU Customers unable to access Help Center and Chat Support

Minor Vendor's status page →

Resolved after 42 minutes, affecting SurveyMonkey, on April 23, 2026.

investigating Apr 23, 2026, 03:34 PM UTC

We are currently investigating this issue.

Started
Apr 23, 2026, 03:34 PM UTC
Resolved
Apr 23, 2026, 04:16 PM UTC
Duration
42m
Detected by Pingoru
Apr 23, 2026, 03:34 PM UTC

Affected components

SurveyMonkey

Update timeline

  1. investigating Apr 23, 2026, 03:34 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 23, 2026, 04:16 PM UTC

    This incident has been resolved.

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