Resolved after 2 hours 46 minutes, affecting SurveyMonkey, on November 4, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
SurveyMonkey
Update timeline
- investigating Nov 04, 2025, 08:13 PM UTC
We've identified an issue impacting specific surveys with matrix questions, where the selection boxes are not visible to respondents. An available workaround is to create a copy of the impacted survey.
- identified Nov 04, 2025, 10:19 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 04, 2025, 10:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 04, 2025, 11:00 PM UTC
This incident has been resolved.
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