SurveyMonkey incident
Users on Canadian DC not able to complete some surveys from US DC
Major Vendor's status page →
Resolved after 20 minutes, affecting SurveyMonkey, on February 10, 2026.
We are continuing to investigate this issue.
Affected components
SurveyMonkey
Update timeline
- investigating Feb 10, 2026, 07:20 PM UTC
⚠️ We're aware of an issue effecting users who are logged in to our Canadian data center. Those users will see an error when submitting responses on to a subset surveys stored on our US data center. We are actively investigating this issue.
- investigating Feb 10, 2026, 07:23 PM UTC
We are continuing to investigate this issue.
- resolved Feb 10, 2026, 07:41 PM UTC
This incident has been resolved. We will continue monitoring.
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