SurveyMonkey incident
SurveyMonkey Rewards - Unable to cash out rewards for Amazon gift cards
Resolved after 2 days 7 hours, affecting SurveyMonkey, on February 26, 2026.
The SurveyMonkey Rewards Amazon gift card cash out option is not working. We have identified the cause of this issue and we are working on implementing a fix. The Prizeout cash out option is still available and Amazon gift cards are available on Prizeout's platform.
Affected components
Update timeline
- identified Feb 26, 2026, 10:18 AM UTC
The SurveyMonkey Rewards Amazon gift card cash out option is not working. We have identified the cause of this issue and we are working on implementing a fix. The Prizeout cash out option is still available and Amazon gift cards are available on Prizeout's platform.
- resolved Feb 28, 2026, 05:24 PM UTC
This incident has been resolved.
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