SurveyMonkey incident

Sentiment Analysis jobs are failing or running long

Resolved after 7 hours 5 minutes, affecting SurveyMonkey, on March 5, 2026.

monitoring Mar 05, 2026, 11:57 PM UTC

A fix has been implemented and we are monitoring the results. Sentiment data will start to appear again over the next few hours. Further updates to follow once fully resolved.

Started: Mar 05, 2026, 07:13 PM UTC
Resolved: Mar 06, 2026, 02:18 AM UTC
Duration: 7h 5m
Detected by Pingoru: Mar 05, 2026, 07:13 PM UTC

Affected components

SurveyMonkey

Update timeline

investigating Mar 05, 2026, 07:13 PM UTC

We are currently investigating this issue.
monitoring Mar 05, 2026, 11:57 PM UTC

A fix has been implemented and we are monitoring the results. Sentiment data will start to appear again over the next few hours. Further updates to follow once fully resolved.
resolved Mar 06, 2026, 02:18 AM UTC

This incident has been resolved.

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