Resolved after 3 hours 19 minutes, affecting SurveyMonkey, on April 13, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
SurveyMonkey
Update timeline
- identified Apr 13, 2026, 03:35 PM UTC
We are aware of an issue that's causing errors to show on the Analyze page. We've isolated the problem and our teams are working to resolve the issue as quickly as possible.
- identified Apr 13, 2026, 03:51 PM UTC
A workaround has been applied. An Analyze update as been temporarily disabled. Now charts are loading using the older version without errors showing.
- monitoring Apr 13, 2026, 05:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 13, 2026, 06:44 PM UTC
This incident has been resolved.
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