Surfe incident

Enrichment features were degraded

Resolved after 1 hour 15 minutes, affecting Surfe Servers (Application and Extension) and Surfe Servers (API) and 1 more, on September 7, 2026.

resolved Sep 07, 2026, 05:50 PM UTC

Our engineers identified the root cause and pushed a fix. Services are back to normal.

Started
Sep 07, 2026, 04:35 PM UTC
Resolved
Sep 07, 2026, 05:50 PM UTC
Duration
1h 15m
Detected by Pingoru
Sep 07, 2026, 04:35 PM UTC

Affected components

Surfe Servers (Application and Extension)Surfe Servers (API)Surfe Servers (MCP)Surfe Servers (Application and Extension)Surfe Servers (API)Surfe Servers (MCP)

Update timeline

  1. investigating Sep 07, 2026, 04:35 PM UTC

    Our enrichment features were degraded during this period; our engineers are investigating.

  2. resolved Sep 07, 2026, 05:50 PM UTC

    Our engineers identified the root cause and pushed a fix. Services are back to normal.

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