Resolved after 39 minutes, affecting EU Sync Web Site and EU Portal Web Site, on November 30, 2023.
Start: 2023-11-30 15:46 CET End: 2023-11-30 16:25 CET Completion A case has already been opened with the manufacturer to determine the cause. The exact cause will then be clarified by a later RCA. Description A routing protocol failed on the core router. The backup routes have since been fully established.
Affected components
Update timeline
- resolved Nov 30, 2023, 04:14 PM UTC
Start: 2023-11-30 15:46 CET End: 2023-11-30 16:25 CET Completion A case has already been opened with the manufacturer to determine the cause. The exact cause will then be clarified by a later RCA. Description A routing protocol failed on the core router. The backup routes have since been fully established.
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