Resolved after 3 hours 39 minutes, affecting EU Sync Web Site and EU Portal Web Site and 1 more, on September 18, 2025.
The problem has been identified and resolved. We are monitoring the infrastructure to ensure the solution is working.
Affected components
EU Sync Web SiteEU Portal Web SiteEU API Web SiteEU Reporting Service
Update timeline
- investigating Sep 18, 2025, 09:17 AM UTC
At approximately 09:17 UTC on September 18, 2025 the EU Sync site experienced an outage. Technicians are working to restore site access and functionality.
- monitoring Sep 18, 2025, 12:13 PM UTC
The problem has been identified and resolved. We are monitoring the infrastructure to ensure the solution is working.
- resolved Sep 18, 2025, 12:57 PM UTC
This incident has been resolved.
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