SuperOffice incident

Degredation of sending and receiving e-mails.

Notice Vendor's status page →

Resolved after 5 hours 36 minutes, affecting mailgun Outbound Delivery and mailgun Inbound email processing, on October 22, 2025.

identified Oct 22, 2025, 12:51 PM UTC

The issue has been identified and a fix is being implemented.

Started
Oct 22, 2025, 11:27 AM UTC
Resolved
Oct 22, 2025, 05:03 PM UTC
Duration
5h 36m
Detected by Pingoru
Oct 22, 2025, 11:27 AM UTC

Affected components

mailgun Outbound Deliverymailgun Inbound email processing

Update timeline

  1. investigating Oct 22, 2025, 11:27 AM UTC

    We're currently investigating a degradation of our mail service.

  2. investigating Oct 22, 2025, 12:26 PM UTC

    We are continuing to investigate the issue

  3. identified Oct 22, 2025, 12:51 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Oct 22, 2025, 05:03 PM UTC

    This incident has been resolved.

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