SuperOffice incident

Email Delivery Issues via Mailgun

Resolved after 2 hours 13 minutes, affecting mailgun Inbound email processing, on November 13, 2025.

monitoring Nov 13, 2025, 04:05 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 13, 2025, 03:52 PM UTC
Resolved
Nov 13, 2025, 06:06 PM UTC
Duration
2h 13m
Detected by Pingoru
Nov 13, 2025, 03:52 PM UTC

Affected components

mailgun Inbound email processing

Update timeline

  1. investigating Nov 13, 2025, 03:52 PM UTC

    We are currently investigating an issue that may prevent some emails from being delivered to inboxes via Mailgun. Our provider is aware of the problem and is working to identify the cause

  2. monitoring Nov 13, 2025, 04:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 13, 2025, 06:06 PM UTC

    This incident has been resolved.

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