Resolved after 7 hours 7 minutes, affecting Service Client, on February 20, 2026.
The issue has been identified and a fix is scheduled to roll out later today.
Affected components
Service Client
Update timeline
- investigating Feb 20, 2026, 11:31 AM UTC
We’ve identified a handful of customer‑experience issues related to CRM scripts. Investigation is in progress.
- identified Feb 20, 2026, 11:52 AM UTC
The issue has been identified and a fix is scheduled to roll out later today.
- resolved Feb 20, 2026, 06:39 PM UTC
This incident has been resolved.
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